Shipping & Delivery.

Processing and transit times vary by product class. Business days do not include weekends or U.S. federal holidays.

• Order processing: [X–X BUSINESS DAYS]
• Printed canvas production: [X–X BUSINESS DAYS]
• Hand-painted work: product-specific timeline
• Estimated transit: carrier estimate shown at checkout
• Free-shipping threshold: [OPTIONAL AMOUNT]

Sticker packs typically ship in unpadded or padded mailers. Processing follows the general order-processing window above.

Printed canvases are made to order. Production time is separate from transit time and starts once the order is confirmed.

Hand-painted canvases follow a piece-specific timeline. The studio confirms the estimated ship date in writing before work begins.

Original artwork may require additional handling, crating, and insured shipping. Signature confirmation may be required on delivery.

Shipping for custom commissions is stated in the commission agreement and can vary based on scope, size, and destination.

Oversized or high-value artwork may require signature on delivery and specialized freight.

Domestic orders ship within the United States via carriers selected by the studio. Tracking is provided when available.

International customers are responsible for applicable import duties, taxes, and brokerage charges unless checkout states otherwise. Availability of international shipping is configured per product.

• Customers receive tracking when available.
• Delivery estimates are not guaranteed.
• Separate products may ship separately.
• Customers must provide a complete and accurate address.
• Address changes are not guaranteed after fulfillment begins.
• Refused or unclaimed shipments may have return shipping deducted from the refund where legally permitted.

Report a lost or delayed package through our contact form with your order number, email, tracking number, delivery address, and details. Carrier scans alone are not treated as final proof; each case is reviewed.

If a package arrives damaged, please retain:

• Original packaging
• Shipping label
• Exterior photos
• Interior packaging photos
• Clear damage photos

Contact us within [X] days after delivery so we can review the claim.

If we cannot ship within a promised time — or within 30 days when no shipping time was provided — we will notify you and either obtain your consent to the delay or issue a prompt refund, consistent with applicable law.