Question 1

Are these works created by 4MAT?

Accepted Answer

Yes. Every artwork on this site originates from 4MAT's studio. Prints and editions are produced under his direct supervision.

Question 2

What is the difference between an original and a print?

Accepted Answer

An original is a one-of-one, hand-painted work. A print is a reproduction produced in a defined edition, sometimes hand-finished depending on the release.

Question 3

Are canvas prints hand finished?

Accepted Answer

Some canvas releases include hand-finishing. Product pages state clearly whether a canvas is a straight print or hand-finished.

Question 4

Will my piece look exactly like the photograph?

Accepted Answer

Product photography aims to represent each piece accurately. Colors can vary slightly by screen, and hand-painted work naturally varies from unit to unit.

Question 5

Are limited editions numbered?

Accepted Answer

Yes. Limited editions are numbered and, where applicable, include a certificate of authenticity.

Question 6

Is a certificate of authenticity included?

Accepted Answer

A certificate of authenticity is included with originals and applicable limited editions. Certificates do not transfer copyright.

Question 7

How long does production take?

Accepted Answer

Production time varies by product. See the Shipping & Delivery page for current windows.

Question 8

Do you ship internationally?

Accepted Answer

International availability is configured per product. Customers are responsible for any import duties and taxes.

Question 9

How are large canvases shipped?

Accepted Answer

Oversized canvases may ship with additional handling, crating, insured shipping, and signature confirmation.

Question 10

What happens if my order arrives damaged?

Accepted Answer

Please retain packaging and photograph both packaging and damage, then contact us within the window described on the Shipping & Delivery page.

Question 11

Can I return an original?

Accepted Answer

Original and hand-painted artwork is final sale except where damaged, defective, materially different from listing, or where a return is legally required.

Question 12

Can I commission custom artwork?

Accepted Answer

Yes. Commissions require a written scope and a separate commission agreement. See the Collaborations page to inquire.

Question 13

Can brands license the Money Hand?

Accepted Answer

Brand licensing is available on a case-by-case basis. Contact licensing@theartof4mat.com.

Question 14

Are murals available nationwide?

Accepted Answer

Yes. The studio takes mural work in Los Angeles and nationwide subject to scope and scheduling.

Question 15

How do press outlets request images?

Accepted Answer

Editorial image requests are handled through the Press page and require a written usage agreement.

Question 16

Can I reproduce artwork I purchased?

Accepted Answer

No. Purchasing an artwork does not transfer copyright or reproduction rights. See the Copyright page.

Question 17

How should I care for my canvas?

Accepted Answer

See the Care Instructions page for product-specific guidance.

Question 18

How do I contact customer support?

Accepted Answer

Use the Contact page and select the relevant inquiry type. Order support: orders@theartof4mat.com.

Common Questions.